Atlassian Cloud Specialist
Tipas: Darbas Pobūdis: Nuolatinis, Darbas iš namų Vieta: Vilnius, Kaunas Atlyginimas: 2100-3000 gross
Atlassian Cloud specialist will:
Be the leader in mastering Atlassian tools, standard methodologies, and implementation.
Communicate with customers, listen to their problems then do the magic and turn them into opportunities while using nothing other than Atlassian tools.
Provide end-user coaching, training, and support, and then comfort, care and joy!
Respond and follow-up on all IT support tickets. And ofcourse solve ‘em like a sir.
Interact with development team when new functionalities and features are be needed. But like really needed.
Day-to-day management and administration of Atlassian products. Such as workflows, custom fields, dashboards, reports, various schemas… Trust me, there are a lot of them!
Work with stakeholders to determine ways to optimize/improve Atlassian tools setup and workflows. Or in other words - how to do even more magic.
Promote or based on these days - influence adoption and best practices of these tools and associated methodologies.
From our Atlassian Cloud specialist we expect:
Be excellent diver into customers' needs! Of course explore it and then translate those it into requirements.
Have general understanding (or more) for software development lifecycle and ITSM. It is just to make things easier in team.
Strong communication and relationship management. Not #couplegoals, but still a lot of effort needed :)
Have experience in interacting with different Business/Development and IT functions. And if you can understand how they work and what they need,, that would be great!
Use ability to manage multiple clients and deliverables at any given time through effective time-management. Or have, let’s say four hands? Maybe six..
Enjoy playing with new technologies and exploring areas that you might not have experience with. YET.
You are self-driven, self-learner willing to share knowledge and participate actively in your community. We are a team, but we bring a lot for each and everyone to learn and share.
Extra karma points go for:
Already having Jira and Confluence certifications is a huge bonus. If no – we will take care of that.
Agile Project Management - sprint, scrum, standup, grooming and other fancy keywords.
ITIL - general understanding. Or more, you will get extra round of applause for that.
Logical thinking and being the one who likes to script.
We offer more than we require!
What iTo offers:
Friendly experts in their fields with great passion for what they do!
Informal and unique working environment. What happens @iTo, stays @iTo!
Opportunity for professional growth. That is why we do periodic follow-ups on personal development plans. You grow? Salary grows as well :)
Technological workshops, trainings, conferences inside and outside the company. Uncountable opportunities that we are open to.
Big, interesting and challenging projects & clients - something new/impossible/difficult? Bring it on! Check our portfolio here
Remote work is new cool and new reality now, but we are people’s people, so we offer hybrid remote opportunity. Oh, and we have offices in Vilnius and Kaunas, so you choose which one is best for you!
And of course you will get paid! Salary range is 2100 - 3000 EUR gross, depending on your competence, but we are always open to discussion!
Extra’s @iTo:
Workation, summer camp - our two biggest events of the year! Take a look, how we are handling it - link here.
Some minor events like karting, donut degustation, escape rooms, photo trips, pet days, game nights, hackathons, online (or not) quizzes… - you name it what else can be here!
Some daily stuff to brighten your day: virtual kitchen, walking challenges, throwback memories, blitz contests, "Offtopic meetings"... And even more when we can meet not only online.
Good deeds and social responsibility (helping those in need, donating blood and enjoying by giving).
Focus on your health and wellbeing by maintaining work-life balance and random wellness activities & challenges!
Tons of inside jokes, friendly pranks, and willingness to help colleagues.
